The police are repeatedly confronted with reports of people being contacted by supposed employees of a bank or the Luxtrust company and informed that they have been the victim of cyber fraud. According to these reports, unexpected money had been transferred abroad, which is why an employee of the bank would collect the access data, tokens and credit cards for security reasons.
The victims had previously clicked on a link sent to them by email or text message asking them to enter their access data on a fake online page to renew their certificate (e.g. CCSS, CNS, Luxtrust).
Once the perpetrators had gained possession of the access data and the cards, considerable sums were debited.
We would therefore like to emphasise that such requests do not correspond to the approach of reputable administrations, companies or banks. They will never ask you to hand over your cards or tokens to strangers or to transmit personal data by telephone. If you are not sure whether it is an attempt at fraud, do not allow yourself to be pressurised and contact the company or bank concerned.
In this regard, we would also like to ask you to inform and educate older people in your neighbourhood in particular about this scam.
